logo graphics

Welcome to Saffron Shutters & Awnings, where family values meet exceptional service!

Here’s why we stand out:

  1. Family Run Business: We’re more than just a business; we’re a family dedicated to serving yours.
  2. Rave Reviews: With over 180 five-star Google reviews, our customers love what we do and the way we work!
  3. Repair Services: We don’t just sell products; we ensure they last by offering repair services to keep them in top condition for longer.
  4. Design Centre: Visit our Suffolk-based design centre to explore full-size working models and see our products in action.
  5. Knowledgeable Staff: Our team is comprised of experts who are passionate about what they do, ready to provide you with the best advice and guidance.
  6. No Pressure Sales: We believe in giving you space to make the right decision for you. No pushy sales tactics or forced purchases.
  7. Customer Satisfaction Guaranteed: Your happiness is our priority. We want you to be completely satisfied with your awning choice before making a purchase.
  8. Honest Advice: Count on us for transparent and honest advice every step of the way.

Experience the difference with us– where quality, integrity, and customer satisfaction come first.

Our Process

We get things done the right way

Initial Contact

At Saffron, our commitment revolves around empowering our loyal clients to thoroughly understand their desired products before committing to a purchase. We encourage first-hand experience, active engagement, and a deep comprehension of the product's essence. We prioritise providing our clients with excellent customer service and ensuring they familiarise themselves with the team behind it all. At Saffron, we go beyond the transactional phase; we transform dreams into lifelong projects. With a design centre to demonstrate full size models of our wide range of products.

Proposal

We'll generate an initial estimate considering the approximate dimensions of your chosen product following your first visit to our design centre. Our pricing structure operates on fixed bands, meaning that even if the sizes vary slightly, you can trust that the price will remain unchanged.

Installation & After-Care

Our commitment doesn't end with installation. Prior to the start of your installation, you'll meet your dedicated installation team. Saffron remains your partner long after, providing continuous support and assistance for the future. At the core of our business lies individuals like you, and we greatly value expanding our network through recommendations from friends and family. When you refer someone to Saffron, you're not merely endorsing a product; you're introducing a trusted friend to reliable hands.

Discover More

Meet the team

Welcome to Saffron Shutters & Awnings, where every member of our team is dedicated to bringing your vision to life. Get to know the faces behind the excellence, innovation, and personalized service that define our company.

Our team is more than just a group of individuals – we’re a family united by a shared passion for excellence, innovation, and exceptional service. We look forward to serving you with professionalism, enthusiasm, and a genuine commitment to exceeding your expectations.

View Details

David Cotterill

Managing Director

David Cotterill

Managing Director

Meet David Cotterill, the driving force behind Saffron Shutters & Awnings as our esteemed Managing Director.

With a wealth of experience in the industry and a visionary mindset, David leads our team with passion and dedication. His commitment to excellence ensures that every aspect of our business, from product quality to customer service, meets the highest standards. Under David’s guidance, Saffron Shutters & Awnings has become synonymous with innovation, reliability, and exceptional craftsmanship.

View Details

Julie Cotterill

Accounts

Julie Cotterill

Accounts

Meet Julie Cotterill, our diligent accounts manager at Saffron Shutters & Awnings.

With her keen eye for detail and extensive experience in financial management, Julie ensures that all transactions are handled efficiently and accurately. From invoicing to budgeting, she maintains the financial health of our company with precision and care. Julie’s dedication to her role ensures that our clients receive seamless service and peace of mind when it comes to their accounts.

View Details

Bryony Cotterill-Broughall

Sales

Bryony Cotterill-Broughall

Sales

Meet Bryony Cotterill-Broughall, our dedicated expert at Saffron Shutters & Awnings.

With years of experience in the industry, Bryony brings a wealth of knowledge and passion to every project she undertakes. From concept to installation, she ensures that each client receives personalized attention and impeccable service. Whether you’re looking to enhance your home with elegant shutters or create a comfortable outdoor oasis with premium awnings, Bryony is committed to exceeding your expectations.

View Details

Elliot Nash

Elliot Nash

Meet Elliot Nash, a valued member of the Saffron Shutters & Awnings family. With a keen eye for detail and a passion for customer satisfaction, Elliot brings a wealth of experience to his role.

As a dedicated professional, Elliot plays a key role in assisting clients with their premium product needs. Whether it is guiding them through our extensive product range or providing expert advice on design options, Elliot ensures that every customer receives personalised attention and support.

With his friendly demeanour and commitment to excellence, Elliot strives to exceed expectations at every turn. From the initial consultation to the final installation, he is there every step of the way to ensure a smooth and seamless experience for our clients.

View Details

Cameron Herrod

Cameron Herrod

Introducing Cameron Herrod, our esteemed engineer at Saffron Shutters & Awnings. With a strong background in engineering and a passion for innovation, Cameron plays a vital role in ensuring the quality and functionality of our products.

Equipped with extensive technical knowledge and a keen eye for detail, Cameron oversees the design and development of our shutters and awnings, ensuring they meet the highest standards of durability, efficiency, and aesthetic appeal.

From concept to execution, Cameron collaborates closely with our team to bring cutting-edge solutions to life. Whether it’s optimizing product performance or implementing new technologies, Cameron’s expertise drives our commitment to excellence.

View Details

Hugo Cotterill

Morale Coach & Cuddle Master

Hugo Cotterill

Morale Coach & Cuddle Master

  • Spreads joy and happiness through tail wags and cuddles.
  • Provides stress relief and emotional support to team members.
  • Monitors office snack supply for quality control.
  • Conducts occasional perimeter patrols for intruding squirrels.
  • Attends important meetings to boost morale and lighten the mood.
  • Assists with paper shredding (accidental or intentional).
  • Maintains a tidy workspace by cleaning up crumbs and spills.
  • Takes regular naps to demonstrate the importance of work-life balance.
  • Acts as a walking icebreaker during awkward social interactions.
  • Accepts payment in treats and belly rubs.

Visit us

Our Design Centre

Explore our design centre and experience first-hand our extensive collection of popular products in full-size samples. Our expert team is on hand to provide insights into the advantages of various models and options. By seeing and feeling the actual full-size models, you gain a tangible understanding compared to browsing through a catalogue.

Arrange a Visit

4.9

Average rating over 180+ Google reviews

It was with some trepidation that I decided to use a small local firm rather than a large national one when I was looking for a new awning for the patio. Using Saffron Shutters was the best decision I could have made. They were reasonably priced, quick to respond, and excellent in fitting the awning with minimal fuss and upheaval. I have no hesitation in recommending them.

Tony Payne

Very pleased with the service from Saffron Shutters and Awnings. The awning for our house was of very high quality and the fitting was carried out as scheduled with no fuss. They are a pleasant and easy company to deal with and there was no pressure selling when visiting their premises to view the various awning options available to us.

Chris Roberts

0
    0
    Your Bag
    Your cart is emptyReturn to Shop